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Frequently asked questions

Last updated: September 26, 2026

What do I receive?

A PDF file (or several, for packs) containing the coloring pages. Nothing is shipped by post.

How and when do I get my files?

By e-mail at the address used at checkout, or on WhatsApp if you message us. Delivery is within 24 hours at the latest and usually much faster. Details in our Delivery.

Can I print the pages several times?

Yes. You can print every page as many times as you want for yourself, your family or your own classroom. See the License of Use.

What paper size are the books?

Pages are made for A4 and also print well on US Letter. Choose “Fit to page” in your printer settings.

Which payment methods do you accept?

Credit and debit cards (Visa, Mastercard, American Express and others), Apple Pay and Google Pay, depending on your device and country. Payments go through Stripe, and products priced at €20 or more can also be paid with Payoneer. See Payments & Security.

Is my payment secure?

Yes. You pay on Stripe’s encrypted checkout page. We never see or store your card number.

I didn’t receive my files. What should I do?

Check your spam folder, then contact us on WhatsApp or by e-mail with your receipt. We send them again right away. See Contact.

Can I get a refund?

Yes, if your files did not arrive, do not open, or do not match their description, and we cannot fix it. Read our Refund Policy.

Can I share or resell the files?

No. The files are licensed to you for personal and classroom use only.

Who is behind Mybest sub?

MY BEST SUB LLC, a company registered in Colorado, USA. See About Us and our Legal Notice.